The Senior Management Team has developed the Quality Policy, that governs day-to-day operations to ensure quality.

The Quality Policy is released as a standalone document and is communicated and implemented throughout the organization.

Edenred is committed to total customer satisfaction through the continuing pursuit of the highest standards of Quality and Performance within all areas of its business activities.

The Quality Management System, Quality Policy and Quality Objectives will be maintained through the provision of adequate resources, documented quality procedures, and the continual development of personnel and operations to consistently meet the requirements of the International Standard BS EN ISO 9001:2015.

The Quality Management System, Quality Policy and Quality Objectives will be communicated throughout the company, and their suitability and effectiveness will be consistently monitored and reviewed to promote continual improvements within the Quality Management System.

The Annual Management Review will consider the existing suitability and effectiveness of the Quality Management System, Quality Policy and Quality Objectives and where required changes will be implemented to promote further improvements within all business activities\operations.

The Continuous Improvement Philosophy operating throughout the business will ensure that quality, costs, and services are maintained at the highest standards to enhance customer satisfaction and sustain continued profitability.