Enhance your employee benefits package with C3Pay+ the comprehensive subscription bundle that delivers exceptional value while showing your team they’re valued. On the C3Pay app by Edenred, they can choose to subscribe for this package and unlock a whole lot of advantages!
What is C3Pay+?
C3Pay+ is an optional monthly subscription package available directly through the C3Pay app that provides your employees with essential protection and valuable perks for a minimal monthly investment.
Key Benefits for Your Employees
- Financial Security: Comprehensive life insurance coverage with claims up to 10,000 AED, giving your employees peace of mind that their families are protected.
- Accident Protection: Additional accident insurance with claims up to 5,000 AED, providing an extra layer of security for unexpected events.
- Banking Conveniences: First ATM withdrawal free every month at any UAE ATM, along with complimentary in-app balance inquiries and security SMS alerts.
- Exciting Rewards Program: Weekly opportunities to win with 28 gold coin winners selected each week, plus a substantial grand prize of 10,000 AED awarded monthly to one lucky subscriber.
FAQs
1. How to subscribe to C3Pay+?
There are two ways a C3Pay cardholder can subscribe to C3Pay+ :
- They can subscribe directly through the C3Pay app.
- Alternatively, they can contact our WhatsApp support at +971 58 8762 762 to subscribe.
2. How to unsubscribe from C3Pay+?
There are two ways a C3Pay cardholder can unsubscribe from C3Pay+ :
- Via the “Manage Services” tab in the profile section of the C3Pay app.
- Alternatively, they can contact our WhatsApp support at +971 588 762 762 to unsubscribe.
3. How to claim the life insurance/accidental insurance?
For any claims, contact Customer Support at +971 588 762 762 or support.ae@edenred.com with the required documents. The total turnaround time for claim processing is 12 business days, after all the documents are submitted.
For Loss of Life:
- Duly filed Claim Form
- Copy of Passport, Visa, and Emirates ID
- Original Death Certificate from the UAE Ministry of Health (for deaths inside UAE) or notarized and attested Death Certificate from MOFA (for deaths outside UAE)
- Death Notification Certificate/Medical report stating cause of death
- Three months’ salary slips prior to the date of death
- Visa cancellation copy for out-of-country deaths
- Nominee bank details (IBAN, Swift code, Bank routing number)
For Permanent Total Disability:
- Completed Claim Form
- Copy of Passport, Visa, and Emirates ID
- Medical report detailing the injury and treatment
- Original Sick Leave Certificate (if any)
- Copy of the police report (if any)
- Disability certificate from the medical authority
- Three months’ salary slips prior to the date of loss
- Bank details (IBAN, Swift code, Bank routing number)
4. When does a Life Insurance claim become eligible for payment?
A life insurance claim becomes eligible for payment after:
- 30 days from the date of subscription to C3Pay+ for a Loss of Life benefit claim (10,000 AED).
- 90 days from the date of subscription to C3Pay+ for a Permanent Total Disability benefit claim (5,000 AED).
5. What other advantages do my employees get if they sign up?
From time to time, we also have lucky draws and other offers that your employees can enter in on the C3Pay app if they are C3Pay+ users.
28 gold coins are given out every week and on the first Sunday of every month, there is one lucky draw winner who stands to win AED 10,000. All the winners will be contacted by someone from the Edenred team within 30 days from the winner announcements and they will be given their prizes.
C3Pay users can contact our Whatsapp support on +971 588 762 762 (with their registered number) to claim their prize. Prizes must be claimed within 90 days of the winner announcement, after which the unclaimed prizes will be considered forfeited.
Get in touch with your Edenred UAE Account Manager today to learn how easy it is to upgrade your workforce to C3Pay+ benefits and share the advantages with them.
